VI Service Desk is a complete IT service management solution providing Incident, Service, Knowledge, End User Self Help, and Asset Management. VI Service Desk allows automation of IT processes including Routing, Escalation, Approval, Change Management,Task Creation, Asset Polling and Software License Tracking. Create unlimited reports with Ad Hoc Reporting, Charting and integration with Microsoft Excel. VI Service Desk conforms to ITIL standards.

Computer Lab Management System. Supports LDAP, Active Directory. Increase efficiency, security, and cost-effectiveness of your computer labs. Turn your lab into a production line. Automate major processes in the computer lab such as: user check-in, computer locking, surveillance, license management, maintenance, waitlists, alert lists, reporting, employee supervision, payroll. Ensure secure lab environment. Minimize risk of malicious activities.